
Payment Policy
Effective Date: January 13, 2025
Introduction
At Trend Royal, we are committed to making your shopping experience as convenient and secure as possible. This Payment Policy outlines the accepted payment methods, how payments are processed, and the security measures we take to protect your personal information.
Accepted Payment Methods
We accept a variety of payment options to make your checkout experience easy and secure. The payment methods we accept include:
- Credit and Debit Cards: We accept Visa, MasterCard, American Express, and Discover credit and debit cards. Simply enter your card information during checkout to complete your purchase.
- PayPal: We also accept PayPal for secure payment processing. You can pay through your PayPal account or link your credit card or bank account to PayPal.
- Apple Pay: If you are using an Apple device, you can use Apple Pay to complete your purchase quickly and securely.
- Google Pay: We accept Google Pay for users with Android devices, offering a fast and secure checkout process.
All payments are securely processed through trusted third-party gateways to ensure your financial information is protected.
Billing Information
When making a purchase, you must provide accurate billing information, including your name, billing address, phone number, and email address. The billing address must match the one associated with your payment method in order to avoid any issues during payment processing.
If you need to update your billing information after placing an order, please contact us immediately at info@trendroyal.click to ensure the correct details are used for payment processing.
Sales Tax
Sales tax will be applied to orders based on the shipping address, in accordance with applicable state and local tax laws. The total sales tax amount will be automatically calculated during checkout, and you will be able to see the final total before confirming your purchase.
If you have any questions about the sales tax on your order, please feel free to contact us.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details, payment information, and estimated shipping timeline. This confirmation serves as a receipt for your purchase, so please save it for your reference.
If you do not receive an order confirmation email, please check your spam or junk folder. If the email is not there, please contact us at info@trendroyal.click for assistance.
Payment Security
Your security is our top priority. We use secure encryption technology to process all transactions. Your credit card or payment details are not stored on our servers. We use PCI-DSS compliant third-party payment processors to ensure that all payment transactions are handled securely.
We implement industry-standard security measures to protect your personal information from unauthorized access.
Payment Declines and Cancellations
If your payment is declined due to insufficient funds, expired credit card information, or other issues, your order will not be processed. You will receive a notification prompting you to update your payment information. Once the correct payment details are provided, your order can be resubmitted for processing.
If you wish to cancel your order, please notify us within 24 hours of placing the order. If the order has already been shipped, we will not be able to cancel it, but you can follow our Return Policy for instructions on how to return the item.
Fraud Prevention
To protect against fraudulent activities, we monitor all orders for potential fraud. If we suspect fraudulent activity or if the information provided does not match the details on file with the payment provider, we may cancel the order and contact you for further verification.
In cases of suspected fraud, we may cooperate with law enforcement authorities to resolve the issue.
Payment Disputes
If you have any disputes regarding your payment, please contact us immediately at info@trendroyal.click. We are committed to resolving payment issues quickly and fairly. If your dispute involves your payment provider, we may require additional documentation to assist with the resolution.
Refunds
If you are eligible for a refund, it will be issued to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your payment provider.